Our goal is to provide you with the best possible audiological care. To that extent, we have developed our practice policies as follows:
An appointment for a given procedure or consultation is given as soon as possible. Please make sure that all referral information is in order prior to your office visit. Referrals from your physician are necessary in many instances. Previous test findings should be at hand.
Waiting times are kept to a minimum. We recommend coming to the office about 15 minutes prior to the appointment time. In addition, it is suggested that pertinent intake forms be filled out in advance. These forms may be downloaded by simply clicking on the "Patient Welcome & Intake Forms" link at the bottom of this page. The forms may be filled out online.
Reports are generally sent the same day to referring physicians or other individuals such as an individual's primary care provider (PCP). Reports may be sent via conventional mail, e-mail, or fax.
HOW WE HANDLE INSURANCE CLAIMS
We accept many insurance coverages for payment of audiological services. If necessary, a co-pay is paid at the time of the visit. Some insurance carriers require that a referral be made from your primary care provider. If this is the case, please be sure that the referral is in order before your appointment with us. We can help you arrange for your referral if you are unsure of the process.
Hearing aids are sometimes covered in part or whole by insurance carriers or welfare funds. Most often, however, hearing aids are not covered by insurance. Our policy with regard to hearing aids insurance coverage is to have you reimbursed directly from your insurance company after payment to our office is received. We will assist you in all paperwork.
LISTING OF INSURANCES IN WHICH WE PARTICIPATE
The following is a listing of some of the insurance companies in which we participate. Since there are many other companies not listed below, we ask that you inform us of your insurance carrier. Very often, our services will be covered if enough time is allowed for us to call and verify the coverage type and policies of the carrier.
It is also important to note that often, even within a given company, there are multiple rules and regulations for various plans. Therefore, please make sure that if a referral is required by your carrier, that referral should be issued prior to your visit.
Some Participating Companies
MINIMUM WAITING TIME TO BE SEEN IN THE OFFICE
MINIMUM WAITING TIME FOR APPOINTMENTS
MINIMUM WAITING TIME FOR REPORTS TO BE WRITTEN AND SENT TO REFERRING PHYSICIANS OR OTHERS
Practice Goals & Policies
AETNA
OXFORD
HIP
BLUE CROSS/BLUE SHIELD OF NY
UNITED HEALTH CARE
LOCAL 1199 HEALTH PLAN
MULTIPLAN
AFFINITY
LOCAL 32BJ
BEECH STREET
WELLCHOICE
MEDICARE
MAGNACARE
ALICARE
LOCAL 32B-J
AFFINITY
SENIOR PLAN
HEARPO
HORIZON OF NY
PRUDENTIAL
UNITED HEALTHCARE EMPIRE PLAN
HEALTHNET
MUTUAL OF OMAHA
OXFORD
HIP
BLUE CROSS/BLUE SHIELD OF NY
UNITED HEALTH CARE
LOCAL 1199 HEALTH PLAN
MULTIPLAN
AFFINITY
LOCAL 32BJ
BEECH STREET
WELLCHOICE
MEDICARE
MAGNACARE
ALICARE
LOCAL 32B-J
AFFINITY
SENIOR PLAN
HEARPO
HORIZON OF NY
PRUDENTIAL
UNITED HEALTHCARE EMPIRE PLAN
HEALTHNET
MUTUAL OF OMAHA
Madison Audiology Associates